Oak Signature Horizontal Corner

Due to the nature of our products, the delivery cost is calculated based on the weight and destination of the order. Upon entering delivery details during checkout, the delivery cost is calculated and shown when selecting the delivery method. For more information on the delivery cost, please visit the Delivery & Returns page. The delivery time varies between stock and made-to-order products. The delivery time for stock products is between 3-5 working days. The detailed stock status of each product is specified in the product description.

Please note: For all orders outside of Mainland England & Wales, Industrial Scotland, Scottish Grampian, Scottish Highlands and Isle of Wight, please call our office on 01782646222.

In the unlikely event of a concern regarding the quality of the products purchased, customers are advised to email the details (and, where possible, attach a digital photograph of the issue). Alternatively, customers can initiate a return via their Staircase Parts account. Any product not meeting the usual standards of quality will be replaced free of charge as long as it is returned intact and in its original packaging.